A helping hand for your build

Sometimes a small detail needs a second look. If you get stuck, put the build somewhere safe and check the instructions for your particular kit before continuing.

Help us see what you see.

• Your order number and the name of your kit.
• The page or step number in the instruction booklet.
• The part number, if one is printed.
• A clear photo showing the part and the surrounding assembly.

Keep unused components and packaging until the issue has been reviewed. The available solution will depend on the product, the issue and parts availability; replacement terms will be confirmed before launch.

Our customer care contact will be available before the store opens.