A little help, whenever you need it
Choosing your first kit or looking for information about an order? Start here.
What is a book nook?
A small decorative scene that can be displayed between books or on a shelf. DIY versions are assembled from the components supplied in the kit.
Do I need previous model-making experience?
Requirements differ between kits. Check the product-specific difficulty and assembly information, and read our first-build guide before choosing.
Are lights, batteries and glue included?
Please check the individual product listing. Included accessories and power requirements vary; we do not make a store-wide promise that these items are supplied.
How big will the finished scene be?
Each product page will list its assembled dimensions. Measure the space on your shelf and allow room to operate any switch or access the power source.
How do I track an order?
Use the Track your order page for your store order status. A courier tracking reference is separate and will be available when a shipment is booked and dispatched.
What if a piece is missing or damaged?
Keep the packaging and take a clear photo of the relevant part and instruction step. Contact us with your order number so the issue can be reviewed.
Can I buy a kit as a gift?
A book nook can make a thoughtful project for someone who enjoys books and making things. Check age suitability, kit contents and delivery information before ordering.